<?php

namespace Database\Seeders;

use Illuminate\Database\Console\Seeds\WithoutModelEvents;
use Illuminate\Database\Seeder;
use Illuminate\Support\Facades\DB;

class TicketCategorySeeder extends Seeder
{
    /**
     * Run the database seeds.
     */
    public function run(): void
    {
        DB::table('ticket_categories')->insert([
            [
                'name' => 'Technical Support',
                'description' => 'Assistance with technical issues and troubleshooting.',
                'created_at' => now(),
                'updated_at' => now(),
            ],
            [
                'name' => 'Billing and Payments',
                'description' => 'Issues related to billing, payments, and transactions.',
                'created_at' => now(),
                'updated_at' => now(),
            ],
            [
                'name' => 'Account Management',
                'description' => 'Support for account-related inquiries and settings.',
                'created_at' => now(),
                'updated_at' => now(),
            ],
            [
                'name' => 'General Inquiry',
                'description' => 'General inquiries and customer service-related questions.',
                'created_at' => now(),
                'updated_at' => now(),
            ]
        ]);
    }
}
